Celpip Writing an Email Sample 315

Lost Identity Card complaint.

You took a trip with your friends last week. The Hotel staff lost your ID. Write a letter to the Hotel Manager about the lost ID. In your letter, explain:

• Details of your hotel reservation.
• When and Where did you lose your ID.
• What action do you want the hotel to take?

Dear Hotel Manager,

I’m writing to tell you that I lost my ID card while I was staying at your hotel recently. I had booked a room at your hotel for three nights, from March 25th to March 28th, under the name of ABC and with reservation number XYZqwe.

Sadly, while I was staying at your hotel, I lost my ID somewhere on the property. I think I lost it at supper at your hotel on March 26. My ID is a very important document, and I need it right away for many things, like travel and work.

So, I would appreciate your hotel staff’s comprehensive investigation of my misplaced identity card and updates on its location. Please take quick action to prevent any exploitation of my personal information related to my misplaced identity card.

I also want a written confirmation that my ID is lost and a prompt call if it’s found. Your support, in this case, will substantially reduce my losses and damages from losing my identity card.

Thank you for taking an interest in this, and I hope to hear from you soon.

Sincerely,

ABC