Task: Complaint to Airline About Flight Cancellation
Writing to the airline regarding the cancellation of your flight. In your email, explain:
- Your flight details and departure/arrival times.
- Reason for the cancellation.
- Your options for rescheduling or refunds.
- Any inconvenience caused by the cancellation.
Dear Sir,
I am writing to inquire about the cancellation of my flight with your airline. My flight details are as follows:
Flight Number: ABC1234
Departure Date and Time: 16:00, 15-05-2023
Arrival Date and Time: 18:00, 16-05-2023
Unfortunately, I was notified that my flight has been cancelled and I am writing to find out the reason for the cancellation.
Additionally, I would like to know my options for rescheduling or receiving a refund for my flight. If possible, please provide me with alternative flight options and the associated costs.
I must express my disappointment with the inconvenience caused by the cancellation, as this has disrupted my travel plans and caused me to incur additional expenses. I hope that we can work together to find a suitable solution to this problem.
Please let me know as soon as possible regarding my options for rescheduling or receiving a refund.
Thank you for your prompt attention to this matter.
Sincerely,
ABC
Writing an Email Sample 331 Response
