Celpip Writing an Email Sample 350

You received a torn and damaged book that you ordered online.

Write a letter complaining about the book and asking for refund, to the technical team in about 150-200 words. Your email should do the following things

• When you ordered the book
• Give them the details of the book
• What do you expect the them to do

    Just know about Celpip Writing an Email:

Dear Technical Team,

Please be well. I’m writing to complain about a recent internet transaction from your store. I ordered ABC from your website on 05-05-2023.

After receiving the shipment, I was disappointed to see the book substantially damaged and torn. The book had a torn cover, and ripped pages, and was in poor shape. As an enthusiastic reader and collector, receiving a damaged book was disappointing.

Please resolve this immediately. First, please return the book money. This seems appropriate, given the item’s damage.

I also recommend that your team assess your packaging and shipping methods to avoid future concerns. Customer happiness and product integrity depend on proper packaging and handling.

I have attached photographs of the damaged book for your reference. I kindly request that you process the refund promptly and notify me of the resolution. I value your commitment to customer service and trust that you will address this matter in a timely and satisfactory manner.

Thank you for your attention to this issue. I look forward to your prompt response.

Yours sincerely,
XYZ
Order Number: 124526