Celpip Writing an Email Sample 350

You received a torn and damaged book that you ordered online.

Write a letter complaining about the book and asking for refund, to the technical team in about 150-200 words. Your email should do the following things

  • When you ordered the book
  • Give them the details of the book
  • What do you expect the them to do

      Just know about Celpip Writing an Email:

Dear Technical Team,

Please be well. I’m writing to complain about a recent internet transaction from your store. I ordered ABC from your website on 05-05-2023.

After receiving the shipment, I was disappointed to see the book substantially damaged and torn. The book had a torn cover, and ripped pages, and was in poor shape. As an enthusiastic reader and collector, receiving a damaged book was disappointing.

Practice Celpip test with Free Samples
Practice Celpip test with Free Samples

Please resolve this immediately. First, please return the book money. This seems appropriate, given the item’s damage.

I also recommend that your team assess your packaging and shipping methods to avoid future concerns. Customer happiness and product integrity depend on proper packaging and handling.

I have attached photographs of the damaged book for your reference. I kindly request that you process the refund promptly and notify me of the resolution. I value your commitment to customer service and trust that you will address this matter in a timely and satisfactory manner.

Thank you for your attention to this issue. I look forward to your prompt response.

Yours sincerely,
Order Number: 124526

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