Task:Reporting a Safety Incident at the Zoological Park
Response: I am writing to express my dissatisfaction with the service I received during my recent flight with your airline on October 10th from Toronto to Vancouver, Flight Number DA472.
Unfortunately, my experience was far below expectations. The flight was delayed for more than two hours without any proper announcement or explanation from the staff. Once on board, the cabin crew appeared uncooperative and inattentive to passenger needs.
Additionally, the in flight meal I received was cold and of poor quality, which added to my disappointment. The overall cleanliness of the cabin was also unsatisfactory, with litter left behind from the previous passengers.
As a frequent traveller, I always expect professionalism and comfort, especially on business trips. I kindly request that you look into this matter seriously and take appropriate action to improve your customer service.
I would also appreciate compensation or a travel voucher for the inconvenience caused. Thank you for your attention, and I hope to have a better experience on future flights with your airline.
Writing an Email Sample 15 Response