Celpip Writing an Email Sample 388

Complaint about a Product

Complaining to a company about a faulty product. In your Email, Explain:

  • Your name and contact information.
  • The name and model number of the product.
  • The specific issue you are experiencing.
  • Your request for a refund, replacement, or repair.

Dear Customer Service,

I am writing to express my dissatisfaction with a faulty product I purchased from your company. My name is ABC, and I would like to address the issue and request appropriate action.

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Practice Celpip test with Free Samples

I am experiencing a significant issue with the product. I bought the new 56 Inch Smart TV from your company.

However the Smart TV is not connecting with the WiFi. I followed all the procedure according to the manual but it is not working.

Considering the product’s defect, I kindly request a replacement to rectify the situation. I believe it is essential to receive a satisfactory resolution in a timely manner.

I have attached the proof of purchase for your reference. I appreciate your attention to this matter and expect a prompt response regarding the course of action you will take to address this complaint.

Thank you for your understanding and cooperation. I look forward to a favorable resolution to this issue.


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